Our Story
A Licensed Restoration Company in North Alabama
As a trusted licensed restoration company in North Alabama, we bring decades of experience helping families and businesses recover after disasters.
From fire and smoke cleanup to storm repair and water damage restoration, our team delivers dependable results with care, urgency, and professionalism, ensuring every customer can feel safe and confident in their restored property.
Certifications
- EPA Lead-Safe Certified
- OSHA Safety Trained
- Top 5 USAA PDRP Contractor - 2022
Our Experience
Decades of Trusted Restoration Expertise
As certified water damage experts in Huntsville, AL, our team responds to emergencies of all sizes, from small leaks to major flooding. Using advanced drying equipment, technical expertise, and years of experience, we ensure fast and effective recovery for both homeowners and businesses.
Families in Madison, AL, trust our restoration contractors for comprehensive services, including fire cleanup, smoke odor removal, and structural repairs after disasters.
Over the years, we’ve earned a strong reputation as a reliable damage restoration company in Decatur, AL, known for quality workmanship and lasting results. We also serve Athens, AL, as local restoration specialists, providing rapid response and personalized care when our neighbors need it most. No matter the scale of the damage, our mission is to restore both properties and peace of mind across North Alabama.
Our Promise
Dedicated to Your Recovery
Restoration is about more than fixing buildings; it’s about restoring your comfort, safety, and peace of mind. As a licensed restoration company in North Alabama, we put customer care at the heart of everything we do. From the first phone call to the final walkthrough, you can expect honesty, reliability, and clear communication.
Whether working with our certified water damage experts in Huntsville, AL, or our trusted restoration contractors in Madison, AL, you’ll receive the same commitment to quality and professionalism. Homeowners and businesses across North Alabama choose us because we deliver dependable, comprehensive restoration services tailored to their needs.
- 24/7 emergency response
- Licensed, insured, and certified professionals
- Step-by-step insurance guidance
- Compassionate, dependable service every time
Our People
Meet the Team
Senior Estimator
Brandon Lovelace
Senior Estimator
I am a Senior Estimator here at North Alabama Restorations, Inc. I have been with the company for 19 years, with over 20 years of experience in the construction industry. I am a Certified Lead Renovator. I hold a Level 3 Certification in Xactimate, and a Level 1 Certification in CoreLogic. I assist homeowners in their navigation of the restoration process, after a disaster at their home, whether that be water, fire, or storm damage. I am married to my wife, Melanie, with whom I have two beautiful daughters. My hobbies include attending my girls’ events: soccer, dancing, gymnastics, robotics, and anything else they can come up with. I also enjoy college football, golfing, the beach, and Disney.
Project Coordinator
Kiki Webster
Project Coordinator
Hi, my name is Kiki Webster. I am a mother of two wonderful children. I am the construction coordinator at North Alabama Restorations, Inc. I handle customer service relations on a day-to-day basis. I went to college for early childhood education as serving and caring for others is a passion of mine. In my free time I enjoy traveling, exploring new places, and journaling.
Mitigation Manager
Matthew Hanvey
Mitigation Manager
I am the Mitigation Manager with over ten years of experience in the field. My job is to focus on creating strategies to reduce risks and enhance customer experience during incidents of home water damage or fires. Outside of work, I enjoy travels and exploring various cultures globally.
Accounting Manager
Molly Hicks
Accounting Manager
My name is Molly Hicks. I have been with North Alabama Restorations, Inc. since 2009. I handle various functions to include accounting and Human Resources. I earned my Accounting Degree from Athens State University. In my free time. I love spending time with my husband, our children, and our grandchildren. I also love to travel and Auburn Football! Tailgating around Jordan Hare stadium has been some of the best memories I have made with my loved ones. My favorite trip to date would be our trip to Dubai to celebrate my daughter graduating from Auburn VCOM, while on our trip to Dubai, I got engaged to my wonderful husband. It was a trip of a lifetime and War Eagle.
Project Manager
Gary Wise
Project Manager
Hi, my is Gary Wise. I am 41 years old and a father of 2. I have a wonderful granddaughter who lights up my world. I have been with North Alabama Restorations, Inc. for 6 years. I started as a craftsman in the field and moved into the cabinet shop after a couple of years, where we build our own in-house custom cabinets. I am now a Project Manager and get to oversee jobs and work closely with customers to help restore their homes to better than pre-loss conditions. I love my job and helping people. In my spare time I enjoy watching Notre Dame football and spending time with my granddaughter.
Marketing Representative
Katherine Deagan
Marketing Representative
Hello! I am a Marketing Executive with North Alabama Restorations, Inc. I get the joy to make impactful conversations everyday throughout our community. I truly love being social so it’s definitely a perk when communication is your most utilized tool! My partner and our 4kids relocated to the Huntsville AL area from Florida, We miss the beach for sure but truly love the hiking the mountains for the beautiful views. We love soaking in the fall leaves and nice breeze! “Make the world a bit better or more beautiful because you have lived in it.”” – Edward Bok
Receivables
Donna Hughes
Receivables
I am a Senior Estimator here at North Alabama Restorations, Inc. I have been with the company for 19 years, with over 20 years of experience in the construction industry. I am a Certified Lead Renovator. I hold a Level 3 Certification in Xactimate, and a Level 1 Certification in CoreLogic. I assist homeowners in their navigation of the restoration process, after a disaster at their home, whether that be water, fire, or storm damage. I am married to my wife, Melanie, with whom I have two beautiful daughters. My hobbies include attending my girls’ events: soccer, dancing, gymnastics, robotics, and anything else they can come up with. I also enjoy college football, golfing, the beach, and Disney.
Estimator
LaDrelin Cheatam
Estimator
I am a dedicated reconstruction estimator known for exceptional customer service and a strong work ethic. I take pride in delivering accurate estimates and ensuring client satisfaction through thorough communication and attention to detail. As husband of Erin J. Cheatam and son in-law of the owner, Mark Jewell, I am deeply integrated into the family business, bringing a personal touch to my professional role. I am a devoted follower of Jesus, and I value integrity and compassion in both work and personal life.
Marketing Director
Erin Jewell
Marketing Director
Hi, I’m Erin Jewell Cheatam. As the daughter of a third-generation builder, I’ve been involved with North Alabama Restorations, Inc. since its inception. I spent many after-school hours and summers here. I earned a Bachelor of Science in Business Management from UAH in 2020 and an MBA with a focus on Federal Contracting and Procurement in 2022. Currently, I work as an Executive Administrator and manage our marketing team. In my free time, I enjoy spending time with my husband and daughter. “Every day you have the opportunity to learn and experience something and someone new. Seize the opportunity. Learn and experience everything you can, use it to change the world.” – Rodney Williams
Senior Estimator
Jenard Garner
Senior Estimator
I have been in the construction/restoration field since 2009, accumulating a total of 15 years of experience. Currently, I hold the position of senior estimator at North Alabama Restorations, Inc. My role involves assisting clients who have experienced loss or disaster at their homes by guiding them through the restoration process. Outside of work, I am involved in various activities, including serving as a youth minister at my local church and coaching basketball for several years. Additionally, I am dedicated to supporting my children’s interests in sports. My oldest sons has played football at The Citadel and earned his BS Degree. I look forward to meeting you should you require our services in the future.
Owner
Mark Jewell
Owner
I want to thank you for taking the time to visit our site and explore our company. I founded North Alabama Restorations, Inc. in February 2005. I am a third-generation licensed State of Alabama Home Builder and a licensed Alabama General Contractor. Like my father and grandfather before me I love the building industry. I have worked very hard to assemble a team of high performers along with creating a culture of care and concern for our clients. I promise that we will always strive to deliver your project on time, with great quality, and great communication. We offer, “Uncommon Customer Service”. I personally guarantee it!
Our Services
Complete Restoration Solutions
Our restoration company delivers comprehensive solutions for residential and commercial properties across North Alabama. From emergency water extraction and structural drying to smoke odor removal, fire cleanup, and storm damage repair, we handle every detail with precision and care. As certified water damage experts in Huntsville, AL, our team has the training and equipment to stabilize your property quickly and prevent further loss.
Homeowners rely on our trusted restoration contractors in Madison, AL, for fire and smoke damage repairs, while businesses and families turn to our experienced damage restoration company in Decatur, AL, to manage everything from minor incidents to large-scale recovery projects. Serving Athens, AL, as local restoration specialists, we provide fast response, personalized service, and lasting results. No matter the disaster, we restore both your property and your peace of mind.
Giving Back
Supporting North Alabama Families
Our commitment goes beyond restoration work; we’re dedicated to making a positive impact in our community.
Whether responding as certified water damage experts in Huntsville, AL, assisting through our trusted restoration contractors in Madison, AL, supporting families as an experienced damage restoration company in Decatur, AL, or serving as local restoration specialists in Athens, AL, we take pride in helping the communities we call home.
We provide specialized fire damage restoration and water damage restoration services to restore and repair properties affected by disasters.
Our fire damage restoration experts use advanced techniques to clean, repair, and restore your property after a fire, ensuring a safe and habitable environment.
Our water damage restoration services utilize cutting-edge equipment and trained professionals to efficiently remove water, dry the affected areas, and prevent further damage.
Our experienced team uses state-of-the-art techniques to remove smoke odors, stains, and residue, restoring your property to its pre-fire condition.
Our fire damage restoration process involves assessment, debris removal, cleaning, repair, and reconstruction to return your property to its original state.
Our water restoration process includes water extraction, drying, sanitizing, and restoration to ensure your property is safe and free from water damage.
Yes, our water damage repair services cater to both residential and commercial properties, addressing water-related issues promptly and effectively.
For immediate assistance, please call our 24/7 helpline at (256) 925-3023, and our skilled team will respond promptly to your water damage emergency.
As a reputable restoration company, we work with most insurance providers and can assist you with the claims process for your fire damage restoration needs.
Absolutely, our water damage restoration experts are equipped to handle projects of all sizes, including commercial properties, with efficiency and expertise.
The timeframe for fire damage restoration depends on the extent of the damage, but our team works diligently to restore your property as quickly as possible without compromising quality.
If your property has experienced a fire, even a small one, it’s essential to seek smoke damage restoration to eliminate harmful particles and odors that may linger.
While our primary focus is on fire and water damage restoration, we do offer mold remediation services to ensure a safe and healthy living environment.
Yes, our water damage restoration services are available 24/7, allowing us to respond promptly to emergencies and prevent further damage.
Our restoration company stands out due to our experienced team, cutting-edge technology, prompt response, and dedication to delivering exceptional results for every project we undertake.
You can reach us by calling our 24/7 helpline at (256) 925-3023, or you can use the contact form on our website to send us a message.
The gallery page showcases before and after images of our completed restoration projects, giving you a visual insight into the quality of our work.
Call Our North Alabama Specialists Today
Reach out to our licensed restoration company in North Alabama for prompt, professional service whenever disaster strikes.
Our experienced team is ready to restore your home or business quickly, efficiently, and with care, giving you peace of mind when you need it most.